Address

Durban

Tel

081 573 7075

About Us

CODE OF CONDUCT

AGMC would like to be recognized and as a leading service provider in the field of civil works through our ethical conduct . To achieve this, our core values and operating rhythm must be integrated into everything we do & in every brick we lay.  Which is why we have a non-negotiable code of conduct by which we operate , see below;

Customer Orientation

  • Honest & absolute transparency across the board between our staff and our clients.
  • Respond & reply to our customers & stakeholders with absolute urgency.
  • Deliver a quality solution, within the specified amount of time even if it means working on site around the clock to achieve this
  • Strive for minimal interference to the policy holders daily schedule whilst on site
  • Uphold the name of the insurer at all times & not engaging in any sort of slander or comparison of insurers.
  • Have a 24 hour customer support interface for our Clients via the telephone
  • Administer all business transaction with absolute integrity

Workmanship

  • Usage of SABS approved materials to ensure quality
  • Ensuring our staff are part of training sessions to cause continuous improvement
  • Employment of trade specific skilled labour
  • Take absolute pride in our work
  • Employment of site managers that are quality orientated & who feedback directly to the CEO

Legal Matters & Fine Print

  • Conducting all assessments to the benefit of the insurance and reporting any sort of bribery or claim fraud to the insurer.
  • Using a small assessment team that is directly managed by the CEO
  • Ensure that our work is compliant with all building laws & regulations
  • Use of certified trade experts for sensitive tasks
  • Working within the jurisdiction of the Policy Schedule & Fine Print

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Electrical

Plumbing

Maintenance

Construction

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